System status
Some systems experiencing elevated latency
We are seeing higher than usual latency on one or more services.
Last checked 11 Jun 2026, 10:02 am IST
Components
Uptime over the past 90 days
Dropstone
Consumer-facing AI coding products.
Dropstone Dashboard
dropstone.ioPublic website, sign-in, and user dashboard.
Dropstone API
api.dropstone.ioBackend API, authentication, billing, and model routing.
Dropstone CLI
Chat completions, model routing, and CLI backend.
Billing & Payments
Stripe billing, webhooks, and subscription management.
Blankline Research
Engineering infrastructure for AI.
Dropstone for Blankline Research
blankline.orgInternal research infrastructure and shared services.
Incident history
11 June 2026
Dropstone API is unreachable
ResolvedTimeout
Opened 08:00 IST
›2 updates · click to expand
Timeout
Investigating08:00 IST
Service returned to operational state.
Resolved08:25 IST
3 June 2026
Billing & Payments is experiencing issues
ResolvedJSON status=502
Opened 00:00 IST
›2 updates · click to expand
JSON status=502
Investigating00:00 IST
Service returned to operational state.
Resolved00:10 IST
2 June 2026
Dropstone API is experiencing issues
ResolvedJSON status=502
Opened 23:55 IST
›2 updates · click to expand
JSON status=502
Investigating23:55 IST
Service returned to operational state.
Resolved3 Jun, 00:10 IST
1 June 2026
Dropstone for Blankline Research is experiencing intermittent issues
ResolvedInternal research API returning intermittent errors. Investigating the cause.
Opened 08:57 IST
›4 updates · click to expand
Internal research API returning intermittent errors. Investigating the cause.
Investigating08:57 IST
Root cause identified - elevated load on the shared research infrastructure is driving intermittent slowdowns. Mitigation is underway.
Identified09:01 IST
Mitigation continues. Monitoring upstream load.
Identified09:06 IST
Fix verified. Research infrastructure load has normalised and request latencies are within expected ranges. All services operational.
Resolved09:08 IST
Dropstone CLI: We are aware of issues affecting the chat service and are investigating.
ResolvedWe are aware of issues affecting the chat service and are investigating.
Opened 04:31 IST
›2 updates · click to expand
We are aware of issues affecting the chat service and are investigating.
Investigating04:31 IST
Service returned to operational state.
Resolved04:35 IST
30 May 2026
Billing & Payments is experiencing intermittent issues
ResolvedIntermittent connectivity between edge monitoring and primary infrastructure. Service remained partially available.
Opened 17:07 IST
›4 updates · click to expand
Stripe webhook delivery delays. Subscription updates briefly delayed.
Investigating17:07 IST
Webhook endpoint experienced intermittent timeouts during deploy.
Identified31 May, 01:47 IST
Webhook queue drained. Subscription state consistent.
Monitoring31 May, 10:26 IST
Billing webhooks processing normally. No subscription impact.
Resolved31 May, 19:06 IST
Dropstone for Blankline Research is experiencing intermittent issues
ResolvedIntermittent connectivity between edge monitoring and primary infrastructure. Service remained partially available.
Opened 16:21 IST
›4 updates · click to expand
Internal research API returning intermittent 504 errors.
Investigating16:21 IST
Shared infrastructure node experienced CPU throttle under load.
Identified31 May, 01:36 IST
Node recovered. All internal services responding normally.
Monitoring31 May, 10:50 IST
Blankline Research infrastructure fully operational.
Resolved31 May, 20:05 IST
29 May 2026
Dropstone CLI is experiencing intermittent issues
ResolvedIntermittent connectivity between edge monitoring and primary infrastructure. Service remained partially available.
Opened 11:05 IST
›4 updates · click to expand
Chat completion requests intermittently failing with upstream errors.
Investigating11:05 IST
Upstream model provider degraded performance affecting chat routing.
Identified30 May, 05:33 IST
Upstream provider stabilized. Chat success rate recovering.
Monitoring31 May, 00:02 IST
CLI chat services fully operational. All models routing normally.
Resolved31 May, 18:31 IST
Dropstone API is experiencing intermittent issues
ResolvedIntermittent connectivity between edge monitoring and primary infrastructure. Service remained partially available.
Opened 09:59 IST
›4 updates · click to expand
Elevated error rates on API health checks. Some endpoints returning 502.
Investigating09:59 IST
Backend connection pool exhaustion from upstream latency spike.
Identified30 May, 05:00 IST
Connection pool recovered. API latency back within normal thresholds.
Monitoring31 May, 00:01 IST
API services fully operational. No further errors.
Resolved31 May, 19:02 IST
28 May 2026
Dropstone Dashboard is experiencing intermittent issues
ResolvedIntermittent connectivity between edge monitoring and primary infrastructure. Service remained partially available.
Opened 08:30 IST
›4 updates · click to expand
Users reporting slow page loads and intermittent 503 errors on the dashboard.
Investigating08:30 IST
Network partition between edge monitoring nodes and primary Railway infrastructure.
Identified29 May, 10:55 IST
Network routes re-converged. Dashboard response times normalizing.
Monitoring30 May, 13:21 IST
Dashboard fully operational. All routes stable.
Resolved31 May, 15:47 IST