DropstoneDropstone Status

System status

All systems operational

All Dropstone and Blankline Research services are running normally.

Operational

Last checked 19 Jul 2026, 4:59 am IST

Components

Uptime over the past 90 days

Dropstone

Consumer-facing AI coding products.

Dropstone Dashboard

dropstone.io

Public website, sign-in, and user dashboard.

Operational
Apr 2099.95 % uptimeToday

Dropstone API

api.dropstone.io

Backend API, authentication, billing, and model routing.

Operational
Apr 2099.72 % uptimeToday

Dropstone CLI

Chat completions, model routing, and CLI backend.

Operational
Apr 2099.88 % uptimeToday

Billing & Payments

Stripe billing, webhooks, and subscription management.

Operational
Apr 2099.76 % uptimeToday

Blankline Research

Engineering infrastructure for AI.

Dropstone for Blankline Research

blankline.org

Internal research infrastructure and shared services.

Operational
Apr 2099.72 % uptimeToday

Incident history

2 July 2026

Dropstone for Blankline Research is experiencing issues

Resolved

JSON status=530

Opened 14:15 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

14:40 IST

JSON status=530

Investigating

14:15 IST

Billing & Payments is experiencing issues

Resolved

JSON status=530

Opened 14:15 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

14:40 IST

JSON status=530

Investigating

14:15 IST

Dropstone API is experiencing issues

Resolved

JSON status=530

Opened 14:15 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

14:40 IST

JSON status=530

Investigating

14:15 IST

28 June 2026

Account-related issue affecting some services

Resolved

We are investigating an account-related issue affecting some services in the CLI, including access to the Dropstone 1.6 models. Some accounts may see errors when selecting a model. A fix is in progress; updates to follow.

Opened 16:19 IST

›3 updates · click to expand

Resolved. Access to the affected services in the CLI, including the Dropstone 1.5 and 1.6 models, has been fully restored. The Free plan includes Fast and Pro.

Resolved

17:48 IST

A fix has been deployed restoring access to the affected services in the CLI, including the Dropstone 1.5 and 1.6 models. We are monitoring to confirm everything is stable.

Monitoring

16:53 IST

We are investigating an account-related issue affecting some services in the CLI, including access to the Dropstone 1.6 models. Some accounts may see errors when selecting a model. A fix is in progress; updates to follow.

Investigating

16:19 IST

Account-related issue affecting some services

Resolved

We are investigating an account-related issue that is affecting some services, including access to the Dropstone 1.6 models. Some accounts may see errors or be unable to select certain model tiers. We are working on a fix and will post updates here.

Opened 16:19 IST

›3 updates · click to expand

Resolved. Access to the affected services, including the Dropstone 1.5 and 1.6 models, has been fully restored. The Free plan includes Fast and Pro.

Resolved

17:48 IST

A fix has been deployed restoring Free-plan access to the affected services, including the Dropstone 1.5 and 1.6 models. We are monitoring to confirm everything is stable.

Monitoring

16:53 IST

We are investigating an account-related issue that is affecting some services, including access to the Dropstone 1.6 models. Some accounts may see errors or be unable to select certain model tiers. We are working on a fix and will post updates here.

Investigating

16:19 IST

14 June 2026

Dropstone CLI: We are aware of issues affecting the chat service and are investigating.

Resolved

We are aware of issues affecting the chat service and are investigating.

Opened 12:33 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

12:35 IST

We are aware of issues affecting the chat service and are investigating.

Investigating

12:33 IST

12 June 2026

Dropstone CLI: We are aware of issues affecting the chat service and are investigating.

Resolved

We are aware of issues affecting the chat service and are investigating.

Opened 20:35 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

20:40 IST

We are aware of issues affecting the chat service and are investigating.

Investigating

20:35 IST

11 June 2026

Dropstone for Blankline Research is unreachable

Resolved

Timeout

Opened 12:15 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

12:30 IST

Timeout

Investigating

12:15 IST

Dropstone for Blankline Research is unreachable

Resolved

Timeout

Opened 10:20 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

10:45 IST

Timeout

Investigating

10:20 IST

Dropstone API is unreachable

Resolved

Timeout

Opened 08:00 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

08:25 IST

Timeout

Investigating

08:00 IST

3 June 2026

Billing & Payments is experiencing issues

Resolved

JSON status=502

Opened 00:00 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

00:10 IST

JSON status=502

Investigating

00:00 IST

2 June 2026

Dropstone API is experiencing issues

Resolved

JSON status=502

Opened 23:55 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

3 Jun, 00:10 IST

JSON status=502

Investigating

23:55 IST

1 June 2026

Dropstone for Blankline Research is experiencing intermittent issues

Resolved

Internal research API returning intermittent errors. Investigating the cause.

Opened 08:57 IST

›4 updates · click to expand

Fix verified. Research infrastructure load has normalised and request latencies are within expected ranges. All services operational.

Resolved

09:08 IST

Mitigation continues. Monitoring upstream load.

Identified

09:06 IST

Root cause identified - elevated load on the shared research infrastructure is driving intermittent slowdowns. Mitigation is underway.

Identified

09:01 IST

Internal research API returning intermittent errors. Investigating the cause.

Investigating

08:57 IST

Dropstone CLI: We are aware of issues affecting the chat service and are investigating.

Resolved

We are aware of issues affecting the chat service and are investigating.

Opened 04:31 IST

›2 updates · click to expand

Service returned to operational state.

Resolved

04:35 IST

We are aware of issues affecting the chat service and are investigating.

Investigating

04:31 IST

30 May 2026

Billing & Payments is experiencing intermittent issues

Resolved

Intermittent connectivity between edge monitoring and primary infrastructure. Service remained partially available.

Opened 17:07 IST

›4 updates · click to expand

Billing webhooks processing normally. No subscription impact.

Resolved

31 May, 19:06 IST

Webhook queue drained. Subscription state consistent.

Monitoring

31 May, 10:26 IST

Webhook endpoint experienced intermittent timeouts during deploy.

Identified

31 May, 01:47 IST

Stripe webhook delivery delays. Subscription updates briefly delayed.

Investigating

17:07 IST

Dropstone for Blankline Research is experiencing intermittent issues

Resolved

Intermittent connectivity between edge monitoring and primary infrastructure. Service remained partially available.

Opened 16:21 IST

›4 updates · click to expand

Blankline Research infrastructure fully operational.

Resolved

31 May, 20:05 IST

Node recovered. All internal services responding normally.

Monitoring

31 May, 10:50 IST

Shared infrastructure node experienced CPU throttle under load.

Identified

31 May, 01:36 IST

Internal research API returning intermittent 504 errors.

Investigating

16:21 IST

29 May 2026

Dropstone CLI is experiencing intermittent issues

Resolved

Intermittent connectivity between edge monitoring and primary infrastructure. Service remained partially available.

Opened 11:05 IST

›4 updates · click to expand

CLI chat services fully operational. All models routing normally.

Resolved

31 May, 18:31 IST

Upstream provider stabilized. Chat success rate recovering.

Monitoring

31 May, 00:02 IST

Upstream model provider degraded performance affecting chat routing.

Identified

30 May, 05:33 IST

Chat completion requests intermittently failing with upstream errors.

Investigating

11:05 IST

Dropstone API is experiencing intermittent issues

Resolved

Intermittent connectivity between edge monitoring and primary infrastructure. Service remained partially available.

Opened 09:59 IST

›4 updates · click to expand

API services fully operational. No further errors.

Resolved

31 May, 19:02 IST

Connection pool recovered. API latency back within normal thresholds.

Monitoring

31 May, 00:01 IST

Backend connection pool exhaustion from upstream latency spike.

Identified

30 May, 05:00 IST

Elevated error rates on API health checks. Some endpoints returning 502.

Investigating

09:59 IST

28 May 2026

Dropstone Dashboard is experiencing intermittent issues

Resolved

Intermittent connectivity between edge monitoring and primary infrastructure. Service remained partially available.

Opened 08:30 IST

›4 updates · click to expand

Dashboard fully operational. All routes stable.

Resolved

31 May, 15:47 IST

Network routes re-converged. Dashboard response times normalizing.

Monitoring

30 May, 13:21 IST

Network partition between edge monitoring nodes and primary Railway infrastructure.

Identified

29 May, 10:55 IST

Users reporting slow page loads and intermittent 503 errors on the dashboard.

Investigating

08:30 IST